BACKGROUND
The Motor Vehicles Division wanted a database driven solution to track public requests about automobile dealers. What they got was a software solution that far exceeded expectations.
IMMEDIATE RESULTS
ITD selected the Everest software as a replacement for the existing in-house database because it offered the department an opportunity to achieve immediate results.
“The Everest system has already enhanced the efficiency of the department by improving the accuracy of dealership information, streamlining day-to-day processes and providing a central repository of all dealership information,” explained project manager Linda Ford.
IMPROVE PRODUCTIVITY
The new Everest system does far more than addressing public inquiries and concerns about Idaho auto dealers, Ford explained. It tracks enforcement actions against dealers, automates dealer correspondence, streamlines processes and generates reports for management; all with greater efficiency and improved workflow.
Information that previously resided in three or four locations, now will be consolidated into one, easy to access repository.
Source: ITD Transporter News Article by Mel Coulter, published March 12, 2010
http://www.itd.idaho.gov