We want to share a simple short list of the top software features our customers love about the Everest software solution. The four favorite features of Everest are:

1. Automatic Email Reminders
Users automatically receive email messages to trigger a helpful reminder based on the due dates for a pending concern or action item.
There are 3 tiers of reminders available:

• Reminder = email message triggered before a due date, sent to Owner
• Past Due = email message triggered after a due date, sent to Owner
• Escalation = email message triggered after a due date, sent to Owner’s Manager

“Our turn-around time for customer response dropped from 20 days to two days.”
- Zetex Semiconductor

2. Built-in Configuration
One of the main reasons customers choose Everest is because of the extensive built-in configuration options all organized in point-and-click menus. This is how the same Everest software product transforms into a very unique solution for every customer. Button titles, data names, fields, drop-down classifications and templates are easily tailored for each installation.

“We have implemented the complaint management system across all of OneSteel Manufacturing units in a timetable that I did not imagine possible.”
- OneSteel

3. Notification Templates
Printed or emailed letters based on pre-defined templates ensure consistency in all formal customer communication. Automatic keyword insertion allows specific information from the database to be inserted into the text area of the message.

“For our consumers, Everest has probably made the biggest overall impact. The letters or emails that our consumers receive are so much easier to do now that Everest allows us to drop all the significant information into over 30 frame letters that contain some of our favorite language that we use to start a consumer letter.”
- Red Gold Tomatoes

4. Reports and Charts
Everest includes dozens of standard reports and charts with optional selection criteria for dates, status, locations or departments. Charts include a double-click drill-down feature to instantly explore how the data is related. See chart details with the totals for customers, concern types, products, product groups and reason codes.

“The Everest software provides our staff and clinicians with real-time, accurate and actionable information essential to quality patient care.”
- WellStar Health System

Add your own comment below and tell us what you like best about Everest. . .